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This course equips participants with the knowledge and skills needed to understand the concepts of mental health, recognise, respond to, and provide support to young people who may be experiencing mental health challenges.

Today’s youth face a range of pressures and challenges, including academic demands, social expectations, family dynamics, and exposure to trauma or adverse experiences. This course aims to empower participants to better understand these challenges and develop the confidence to provide meaningful support to young people in need.

This course is intended to provide participants with the following outcomes:

  • Empowering participants with the knowledge and skills to understand youth mental health concepts and recognise the physical, behavioural, and psychological signs indicating a change in a young person’s mental wellbeing.
  • Address immediate safety concerns for a young person in the aftermath of a distressing or traumatic incident.
  • Know how to respond to emerging mental health crises, ensuring the safety of the young person and understanding where to seek immediate help or professional support.
  • Develop an understanding of the unique challenges youth face and how to provide appropriate support to help them navigate these pressures while promoting resilience and wellbeing.

Units Delivered

The following units will be included in your certificate:

11244NAT - Course in Mental Health Support for First Responders
Non accredited - Youth Mental Health

Course Delivery

This course can be delivered/assessed in the workplace or at facility organised by the training provider.

Course Durations

Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.

Face-to-Face Face to Face contact time of at least 6 Hours
Online with face-to-face assessment Face to Face contact time of at least 1 Hour 30 Mins

An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:

  • Communication skills sufficient to engage in effective dialogue, and understand complex concepts related to mental health

Online study options:  The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.


Please note: It is expected that the online pre-course learning will take up to 4 hours to complete. 

However, these are approximate timeframes only. Individuals who previously completed similar training may complete the online component in a shorter timeframe. An individual who is new to training may take longer to work their way through all the learning content and theory questions. 

Individuals undertaking this course will be expected to complete both written and practical assessment tasks.

The units have the following recommended renewal periods:
Unit Period
11244NAT - Course in Mental Health Support for First Responders Not applicable
Non accredited - Youth Mental Health Not applicable

Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au (https://allenstraining.com.au/students/student-handbook) for all details relating to rights and responsibilities including complaints and appeals.

Practical task demonstrations:

  • Case Study: Demonstrate an understanding of mental health
  • Scenario 1 - Provide Support for a mental health concern
  • Scenario 2 - Provide Support for a mental health crisis

Theory assessment - A written assessment consisting of multiple choice and short answer questions. All questions must be completed.

This course is delivered and assessed on behalf of Allens Training Pty Ltd RTO 90909