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From $49 per person

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Course Overview: In this fast-paced and increasingly uncertain world, we need effective and easy processes for problem solving, growing emotional intelligence and building resilience. This translates into more cohesive, happier and peaceful workplace cultures.

  • How to improve communication and create healthy relationships 
  • Strategies to minimise conflict 
  • How to maintain connection and resolve conflict peacefully 
  • The importance of making clear requests vs demands 
  • The benefit of connecting with your needs and understanding the needs of others


Units Delivered

The following units will be included in your certificate:

P00054 - Clear & Connected Communication

Course Delivery

This course can be delivered/assessed in the workplace or at facility organised by the training provider.

Course Durations

Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.

Face-to-Face Face to Face contact time of at least 1 Hour

There are no specific requirements for entry into this course

This certificate does not require renewal

There is no formal assessment in this information session

This course does not lead to a nationally recognised certificate