Conflict Resolution

Course Overview: Workplace tensions and stress are at an all time high. A healthy organisational culture depends on the strength of the relationships and shared values of its members. Clear communication which facilitates connection and understanding is vital to the health and resilience of any organisation as well as the individual.

This 90-minute Communication Course helps to:

• defuse conflict 
• broaden perspective 
• create connection 
• deepen understanding 
• grow emotional 
• intelligence cultivate empathy

Communication: 5-steps in action on a real life example

• Proven 5-step process for defusing conflict and creating connection 
• Demonstrates healthy ways to process our thoughts and judgments for self regulation and personal responsibility 
• Clarifies what lies beneath people’s behaviour that we might be reacting to 
• Provides a direct of experience of the Clear & Connected